Shipping policy
At 48, we are committed to providing a seamless and efficient shopping experience for our valued customers around the world. We offer international shipping and we want you to be fully informed about our shipping process. Please review the following details about our shipping policy:
1. Shipping Destinations: We currently offer international shipping to countries worldwide. To check if we ship to your location, please refer to our list of eligible countries during the checkout process.
2. Shipping Costs: Shipping costs vary depending on your location and the weight of your order. Shipping fees will be calculated and displayed at checkout. We occasionally offer free shipping promotions, so stay tuned for special deals.
3. Processing Time: Orders are typically processed within 1-3 business days after payment verification. Please note that processing may take longer during peak seasons or promotions.
4. Shipping Time: We offer several shipping options to meet your needs:
- Standard Shipping
- Express Shipping
Shipping times may vary based on your location and external factors. You will receive a tracking number once your order is shipped.
5. Customs and Import Duties: Import duties, taxes, and customs fees may apply depending on your country's regulations. These fees are the responsibility of the customer. Please check with your local customs office for more information.
6. Order Tracking: You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track your order's progress on our website or through the carrier's website.
7. Lost or Stolen Packages: 48 is not responsible for lost or stolen packages. Please ensure that the shipping address you provide is secure. If you encounter any issues, please contact your local postal service or carrier.
8. Order Changes and Cancellations: If you need to make changes to your order or cancel it, please reach out to our customer support team as soon as possible. We'll do our best to accommodate your request.
9. Returns and Refunds: For information on our return and refund policy, please refer to our Returns and Refunds page.
10. Contact Us: If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer support team. We're here to assist you.